:root{--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;color:#f6f7f2;background:#101315;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}*{box-sizing:border-box}html{scroll-behavior:smooth}body{background:linear-gradient(140deg,#6bc3ff1f,#0000 30%),linear-gradient(#101315 0%,#151a1d 48%,#101315 100%);min-width:320px;min-height:100vh;margin:0}button,input{font:inherit}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.55}.backOfficeShell{gap:16px;width:min(1480px,100%);margin:0 auto;padding:12px;display:grid}.topbar,.heroPanel,.panel,.metricCard{background:#141b1ed1;border:1px solid #c0cdc724;border-radius:8px;box-shadow:0 18px 60px #0000002e}.topbar{z-index:10;-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);justify-content:space-between;align-items:center;gap:12px;padding:10px 12px;display:flex;position:sticky;top:0}.brandLockup,.topbar nav,.actionRow,.filterTabs{align-items:center;gap:8px;display:flex}.brandMark{color:#8cc7ff;border:1px solid #8cc7ff;border-radius:8px;place-items:center;width:42px;height:42px;font-weight:950;display:grid}.brandLockup strong,.brandLockup small{display:block}.brandLockup small,.topbar a,.staffCard small,.metricCard small,.ticketRow small,.customerList small,.guardrail{color:#b8c3c0}.topbar a{padding:8px 6px;font-size:.82rem;font-weight:850;text-decoration:none}.heroPanel{gap:16px;padding:18px;display:grid}.eyebrow,.sectionLabel,.staffCard span,.metricCard span{color:#8cc7ff;letter-spacing:.04em;text-transform:uppercase;margin:0;font-size:.74rem;font-weight:950}h1,h2,p{margin-top:0}h1{letter-spacing:0;max-width:920px;margin-bottom:10px;font-size:clamp(2.25rem,9vw,5.9rem);line-height:.95}h2{margin-bottom:0;font-size:1.12rem}.heroPanel p{color:#d6dedb;max-width:720px;margin-bottom:0;font-weight:720;line-height:1.55}.staffCard{background:#23323ab8;border:1px solid #8cc7ff57;border-radius:8px;align-content:start;gap:8px;padding:14px;display:grid}.staffCard strong{font-size:1.2rem}.metricGrid,.workspaceGrid,.lowerGrid{gap:12px;display:grid}.metricGrid{grid-template-columns:repeat(2,minmax(0,1fr))}.metricCard{gap:6px;min-height:128px;padding:14px;display:grid}.metricCard strong{font-size:clamp(2rem,8vw,3.6rem);line-height:1}.panel{min-width:0;padding:14px}.panelHeader{justify-content:space-between;align-items:start;gap:12px;margin-bottom:14px;display:flex}.filterTabs{flex-wrap:wrap;justify-content:flex-end}.filterTabs button,.actionRow button,.toolStack button{color:#f6f7f2;background:#1f3a46;border:1px solid #8cc7ff42;border-radius:8px;font-weight:850}.filterTabs button{padding:7px 9px;font-size:.8rem}.filterTabs button[aria-pressed=true]{color:#101315;background:#8cc7ff}.ticketList,.customerList,.claimReviewList,.toolStack,.activityList,.timeline{gap:10px;display:grid}.ticketRow{width:100%;color:inherit;text-align:left;background:#ffffff09;border:1px solid #c0cdc71f;border-radius:8px;gap:6px;padding:12px;display:grid}.ticketRow[data-active=true]{background:#8cc7ff1f;border-color:#8cc7ff}.ticketPriority,.statusPill{color:#a9d6ff;text-transform:uppercase;background:#8cc7ff26;border-radius:999px;width:fit-content;padding:5px 8px;font-size:.72rem;font-weight:950}.ticketPriority[data-priority=Urgent]{color:#ffb0b0;background:#ff6b6b2b}.ticketPriority[data-priority=High]{color:#ffdc86;background:#ffcd5626}.summaryText{color:#d6dedb;line-height:1.55}.detailGrid{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin:0 0 14px;display:grid}.detailGrid div,.customerList article,.claimReviewList article,.timeline p,.activityList p,.searchBox{background:#ffffff09;border:1px solid #c0cdc71f;border-radius:8px;padding:12px}dt,.searchBox span{color:#8cc7ff;letter-spacing:.04em;text-transform:uppercase;font-size:.72rem;font-weight:950}dd{margin:5px 0 0;font-weight:850}.timeline p,.activityList p{color:#d6dedb;margin:0;line-height:1.45}.actionRow{flex-wrap:wrap;margin-top:14px}.actionRow button,.toolStack button{min-height:42px;padding:10px 12px}.searchBox{gap:8px;margin-bottom:12px;display:grid}.searchBox input{color:#f6f7f2;background:#0f1417;border:1px solid #8cc7ff38;border-radius:8px;outline:none;width:100%;padding:12px}.customerList article{gap:8px;display:grid}.customerList article>span{color:#8cc7ff;border:1px solid #8cc7ff3d;border-radius:999px;width:fit-content;padding:4px 8px;font-size:.75rem;font-weight:900}.customerList p{color:#d6dedb;margin:0}.claimReviewList article{gap:10px;display:grid}.claimReviewList p{color:#d6dedb;margin:0;line-height:1.45}.guardrail{margin:12px 0 0;line-height:1.45}@media (min-width:760px){.backOfficeShell{padding:18px}.heroPanel{grid-template-columns:minmax(0,1fr) 340px;align-items:end;padding:22px}.metricGrid{grid-template-columns:repeat(5,minmax(0,1fr))}.workspaceGrid{grid-template-columns:minmax(360px,.92fr) minmax(0,1.08fr)}.lowerGrid{grid-template-columns:minmax(0,1.25fr) minmax(280px,.75fr) minmax(260px,.75fr)}}@media (max-width:620px){.topbar{flex-direction:column;align-items:stretch}.topbar nav{justify-content:space-between}.panelHeader{display:grid}.filterTabs{justify-content:start}.detailGrid{grid-template-columns:1fr}}